Shipping
Where we deliver, how long it takes and what to do if something is wrong with the parcel.
Where and How
We deliver in Lithuania, to parcel lockers. You choose the locker at checkout. The delivery price is shown at checkout before you pay.
Delivery Times
We hand the order to the carrier within 1 to 4 business days of receiving your payment. Before public holidays it can take up to 8 business days.
If an item is out of stock or the order is delayed, we email you. You can then wait or cancel the order for a full refund.
Collecting Your Parcel
When the parcel reaches the locker, the carrier sends you a message with the door code. It goes to the phone number and email in your order, so check that they are right.
The locker keeps the parcel for 7 calendar days. A parcel that is not collected comes back to us. Write to shop@ccbaltics.com and we arrange a new delivery or a refund.
Damaged or Wrong Parcel
If the parcel or an item arrives damaged, or something is wrong or missing, write to shop@ccbaltics.com with your order number and photos. We replace the item or refund you.